- Uploading: the file is being sent from your browser in parts. You can pause, resume or close the tab; re-selecting the same file continues where it stopped.
- Queued: the upload is complete and waiting for a processing worker (usually seconds).
- Processing: the file is validated and an optimized SPZ copy is created for browsers.
- Ready: the scan can be used in tours.
- Failed: the reason is shown on the file's page together with the full processing history. Temporary problems are retried automatically up to three times; use Retry after fixing a problem, or upload a corrected file.
Help center
Scans & files
Processing states explained
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