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Help center

Getting started

  • Getting started

    From sign-up to your first published tour in five steps.

Scans & files

  • Which .ply files are supported?

    What makes a PLY a Gaussian Splat, and why some files are rejected.

  • Processing states explained

    Uploading, queued, processing, ready and failed.

  • Creating a splat from a video or photos

    Turn a walk-through video, Insta360 .insv or photo ZIP into a Gaussian Splat.

Building tours

  • Editor basics

    Scenes, viewpoints, the start position, undo and autosave.

  • Markers and points of interest

    Placing hotspots on scanned surfaces and choosing how they look.

  • Trimming unwanted areas

    Clipping volumes hide floaters and background without changing your file.

  • Measurements and calibration

    Why measuring needs calibration, and how precise it is.

Publishing

  • Publishing, privacy and sharing

    Who can see a tour, and how revisions work.

  • Custom domains

    Show tours on tours.yourcompany.com.

  • Analytics and visitor privacy

    What's measured and how visitors are protected.

Workspaces & billing

  • Roles and permissions

    Owner, Administrator, Editor and Viewer.

Troubleshooting

  • Troubleshooting viewing problems

    Black screens, slow loading and mobile devices.

PandaSplat

Immersive Gaussian Splat tours, published in minutes.

PandaSplat was developed for Axora360 by Panda Development Group. Both are owned by Clark-Ritchotte Communications and affiliated companies.

Product

  • Gaussian splat hosting
  • Virtual tour software
  • Features
  • Interactive demos
  • Pricing
  • Roadmap

Solutions

  • Real estate
  • Hospitality
  • Museums
  • Retail
  • Venues

Support

  • Gaussian splatting services NYC
  • FAQ
  • Help center
  • Contact
  • Sign in

Get in touch

  • [email protected]
  • 332-378-0004
  • 200 Broadway, Floor 3, New York, NY 10038

© 2026 Clark-Ritchotte Communications and affiliated companies. All rights reserved.